Getting started
Users can register as either clients or helpers and access a role-specific dashboard.
CrossFix
Help Centre and FAQ
Find answers about registration, helper approval, CrossBot, matching, messaging, account settings, privacy and safety.
Contact SupportCrossBot support
CrossBot helps users ask questions or create clearer service query descriptions.
User control
Clients, helpers and admins each get role-specific dashboards and account settings.
How are helpers matched?
Helpers are matched using category, subcategory, visibility, approval status, and profile completion.
What does CrossBot do?
CrossBot suggests category, severity and a structured summary before the client submits a query.
Can I message any helper?
You can message helpers from the matched helper list after submitting a query.
Do payments happen on CrossFix?
No. The first version focuses on queries, matching and messaging, not online payment or bookings.